Brand Excellence Manager
Carl’s Jr. New Zealand
Operating discipline, guest experience, capability building and practical systems for consistent execution.
ABOUT ME
Operations first.
People always.
I am Khaled Zahran, an operations and transformation leader with 18+ years of QSR experience. I connect field execution, capability building and systems thinking.
MY APPROACH
Good systems make the right work easier to understand and repeat. My approach starts with the realities of the restaurant floor, then connects standards, people and follow-through.
I work across operational excellence, franchise performance, coaching and digital workflows. The tools I build are an extension of that experience, not a substitute for leadership.
18+ yearsQSR experienceMulti-marketOperational perspectiveHands-onSystems development
SELECTED CAREER CHAPTERS
Brand Excellence Manager
Operations Specialist
Restaurant Brands New Zealand · Pizza Hut
Franchise performance, operational routines and system-wide initiatives, working across brand, quality and field teams.
Zonal Business Manager
Dunkin’ KSA
Multi-unit leadership spanning restaurants and supporting operations, with a focus on performance and regional execution.
Operations Support Manager
Yum! Pizza Hut META
Multi-market initiatives, franchise capability and operating standards across the region.
Training & Capability
Tim Hortons GCC
Operating guidance, training and certification routines that support consistency and team capability.
HOW I WORK
Take people with you.
Build trust, then raise capability and accountability together.
Make the next step clear.
Turn findings into practical actions with ownership and follow-up.
Protect the standard. Improve the system.
Keep what matters consistent while making execution simpler.